The Total College philosophy is to maximise efficiency and customer satisfaction through:

  1. Keeping our business model, pricing and support simple and transparent.
  2. When possible, providing services from home via remote connection.
  3. Being small but sufficiently well-informed to respond quickly to changes in the sector.
  4. Using our reputation in the sector and word of mouth as our most powerful marketing channel.

The operational ethos of Total College is represented in the name – to see a college as a single inter-connected body, where staff, irrespective of their individual roles, work together towards a common goal – to ensure that students have the best possible experience on courses which meet their needs.