The Total College philosophy is to maximise efficiency and customer satisfaction through:
- Keeping our business model, pricing and support simple and transparent.
- When possible, providing services from home via remote connection.
- Being small but sufficiently well-informed to respond quickly to changes in the sector.
- Using our reputation in the sector and word of mouth as our most powerful marketing channel.
The operational ethos of Total College is represented in the name – to see a college as a single inter-connected body, where staff, irrespective of their individual roles, work together towards a common goal – to ensure that students have the best possible experience on courses which meet their needs.